The Latest News
Wings Etc. Tackles the Super Bowl and Targets Off-Premises Growth
How did the brand prepare for the one-day sales explosion that was the Super Bowl? Carefully. And with the help of technology.
Chili’s Is the Talk of the Industry. Its Off-Premises Choices May Explain Why
Not trying to be everything to everyone and focusing on what it excels at seems to have raised its ceiling. That and becoming a TikTok sensation.
How Restaurants Can Win the Super Bowl
Patrick Mahomes isn’t the only one looking to be a big winner on Sunday.
Profitability at Last? Global Delivery Platforms Path to Financial Sustainability
The long-awaited path to profitability for global delivery platforms may finally be emerging, as industry giants shift their focus from aggressive expansion to sustainable operations.
Bojangles Set to Deploy Voice AI in Hundreds of Drive-Thrus
Following a pilot with Hi Auto, the chain signed an agreement to roll out the AI drive-thru tech in hundreds of its 800 locations.
Virtual Dining Concepts Launches Linked Eats
Virtual Dining Concepts spins out its software into its own company.
Industry Consolidation in the Global Food Delivery Space
The global restaurant delivery industry is poised for significant consolidation. As the sector matures, major players like Uber Eats, DoorDash, and Meituan are looking to strengthen their positions through strategic acquisitions and partnerships.
Juicer Launches Free Menu Price Comparison Tech for Restaurant Industry
Juicer wants to help restaurants compare competitor prices on third party marketplaces easily —and for free.
Olo Wants Every Guest to Feel Like a Regular
What if a restaurant knew what you like to eat before you place an order? Could such a personalized experience satisfy you more and increase revenue for the restaurant? Olo CEO Noah Glass thinks yes.
Value Pricing Isn’t Going Anywhere. Thanks, $18 Big Mac.
The era of value pricing is here. We spoke with three analysts to understand what it all means.
Serve Robotics Stock Surges Amid Investments
Serve Robotics stock surged Thursday 187 percent after Nvidia took a 10 percent stake in the company.
Global Surveys Show Importance of Loyalty and Time of Day
New surveys from Europe and Canada provide insights that American operators can learn from.
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.
Food On Demand Topics
Finance
EU Antitrust Regulators Raid Delivery Hero, Glovo
Germany-based Delivery Hero and Spanish majority-owned subsidiary Glovo are under investigation for potential anti-competitive practices by European Union regulators. The European Commission announced that both companies were the target of “unannounced inspections”...
Research
Deliverect Hits 100M Orders, Raises $150 Million
Deliverect raised $150M in a Series D after hitting the milestone of 100 million orders processed.
The Deliverers
Grubhub Adds 60 More Campuses, Sees Avenue as Growth Driver
Despite a decline in overall order volume, one segment of Grubhub continues to see significant growth, all thanks to students.
Best Practices
What are your peers doing in delivery? Get some of the best practices out there.
Artisan Studios Wants To Make Your Mobile Ordering Friendly. How? Generative AI
Artisan Studios has a generative AI platform that can handle all of your menus.