The Latest News
Original ChopShop’s Digital Strategy Is Yielding Growth
The brand that prides itself on feel-good food is feeling good about itself these days. And for good reason.
Richtech Robotics Has a Robot Barista That Makes Espresso
Coffee was last year. This year it’s espresso. And auto parts.
Applebee’s Teams With Wyndham Hotels On Rewards
It has never been easier to order Triple Chocolate Meltdown cake to your hotel room.
What’s Next for DoorDash After Acquiring SevenRooms?
DoorDash’s $1.2 billion acquisition of SevenRooms aims to help restaurants grow in-store along with delivery.
Sauce Adds a Customer Retention Module To Its White-Label Delivery Platform
Sauce automates individualized messages to existing customers and operators don’t have to do a thing.
Outstanding Operator: Viva Chicken
The QSR with the tasty Peruvian-style poultry is expanding to new locations, supported by a revamped tech stack and a deep confidence in its catering program.
Outstanding Operator: Playa Bowls
Founded by passionate surfers Robert Giuliani and Abby Taylor, the brand continues to expand, including in off-premises operations, with its innovative loyalty program and customizable menu.
Incept AI Has a Drive-Thru Order-Taking Solution That Minimizes Secondary Noises
The company boasts a 97 percent success rate with its voice AI platform.
Domino’s Partners with DoorDash to Expand Delivery Reach
Domino’s exclusive deal with Uber Eats ends May 1, and will now use both DoorDash and Uber Eats marketplaces, while keeping its own drivers.
A TouchBistro Survey Underlines the Strength of Takeout and Delivery
It’s just more proof that consumer affection for off-premises ordering is bottomless.
Outstanding Operator: Perkins
Perkins is out to prove it’s about more than omelets by bolstering its off-premises operations and preparing a loyalty program that will grow its lunch and dinner revenues.
Sharebite’s Workplace Food Platform Has Resulted In the Donation of 10 Million Meals
Sharebite’s mission is to feed every worker in the country. It’s off to one heck of a start.
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.
Food On Demand Topics
Finance
Domino’s Sees Delivery Sales Fall After Incentivizing Customer Pickup
A year after a national ad campaign incentivized Domino’s customers to pick up their pizzas rather than having them delivered, its customers have followed suit.
Research
American Dining Habits Lean Towards Takeout, Delivery as Convenience Trumps All
Since the onset of the pandemic, consumers are sticking to their takeout and delivery trends, according to a survey by U.S. Foods.
The Deliverers
Toast Shifts to Uber Eats Direct as Primary Delivery Partner
Toast is switching to Uber Eats Direct as its primary delivery option, offering lower fees for restaurants.
Best Practices
What are your peers doing in delivery? Get some of the best practices out there.
RocketBox Aims To Be the Next Big AI-Powered KDS
Ross Cronin spent decades in the pizza business and knows what kitchen tech would be useful to operators.