Bilt, the rewards program and payment network, is expanding into home delivery powered by Gopuff.
DoorDash customers ordering within a 315-square-mile stretch of Phoenix might get matched with a self-driving Waymo.
Inventory automation has emerged as one of the most practical and widely accepted uses of AI for restaurants.
Matternet is the latest drone developer making moves in the restaurant delivery space.
That’s why Freddy’s has quietly built a custom custard freezer into its digital pickup area. The unit may not look revolutionary, but it solves a very real operational problem: how to keep pickup and delivery custard orders perfectly chilled
OpenAI is adding apps like Uber Eats, DoorDash, Instacart, and 11 others to ChatGPT later this year, letting users order food, book trips, or shop without leaving the chat.
Shorter visits, more off-premises orders, and stronger loyalty programs are fueling a surge in restaurant productivity.
Chipotle founder Steve Ells’ rebranded sandwich shop opens its fourth Manhattan location.
What began as a fragmented marketplace teaming with competing platforms has consolidated into an oligopoly dominated by a handful of major players.
Much has changed since the last year, but much remains the same and operators are looking for new technology tools and improved operations to solve annoyingly familiar challenges.
