latest posts

Paytronix Report Underscores Importance of Responding to Customers

By Bernadette Heier | May 31, 2023

Paytronix breaks down first-party ordering advantages, importance of guest feedback and more in 2023 Online Ordering Report.

Serve, Uber Eats Scale Up Autonomous Delivery Plans

By Tom Kaiser | May 31, 2023

Serve Robotics announced plans to drastically expand its partnership with Uber Eats.

Toast Data Shows Dine-In Still Dominates Lunch Traffic

By Tom Kaiser | May 31, 2023

New data from Toast shows what’s changed, as most cities remain below pre-pandemic lunchtime traffic.

Blaze Pizza Selects Qu to Support Rapid Growth

By Tom Kaiser | May 31, 2023

Blaze Pizza selected Qu’s unified commerce platform to support continued rapid growth and innovation across its more than 300 locations in the U.S. and Canada.

Alcohol Delivery On the Rise, DoorDash Says

By Bernadette Heier | May 30, 2023

Alcohol delivery demand persists, even post-pandemic, with the desire for convenience and safety continuing to attract consumers.

Wow Bao Innovates Rewards with NFT-backed Loyalty, Digital Collectables

By Bernadette Heier | May 30, 2023

Wow Bao launches The Hot Buns Club and debuts Digital CollectaBaos to enhance loyalty program with exclusive member deals.

Solving Today’s Data Issues Enables Tomorrow’s Innovation at 2023 FODC

By Bernadette Heier | May 25, 2023

As restaurants continue to add more sales channels, panelists discuss past and current challenges faced with data issues, and what innovations today tackle that.

Tech Aiding Labor Takes Front Seat at National Restaurant Association Show

By Bernadette Heier | May 25, 2023

Robot servers, robotic arm-fryers, and AI everywhere, the restaurant industry’s biggest event showcased how tech can streamline front and back-of-house operations.

Uber Expands Direct Offering with Cartwheel Partnership

By Tom Kaiser | May 24, 2023

Uber Eats is expanding its hybrid delivery offering through a new partnership with Cartwheel.

DoorDash Hits Record for Non-Restaurant Orders

By Tom Kaiser | May 24, 2023

DoorDash set a record for the most non-restaurant orders in a single day on Mother’s Day.