latest posts

U.S. Online Grocery Sales Tick Up to $7.1 Billion

By Tom Kaiser | June 23, 2022

U.S. online grocery sales hit a new high this May, topping out at $7.1 billion, 1.7 percent higher than a year ago.

Read More

Delivering Premium Breakfast at Another Broken Egg Café

By Nicholas Upton | June 22, 2022

Another Broken Egg Café, like a lot of upscale experiential brands, was caught flat-footed by the pandemic. Its new CEO Paul Macaluso joined in 2019, just in time for a panicked race to figure out delivery for the 92 locations as the packed dining rooms emptied. “Revamp is a good word; there was nothing there. I was at McAlister’s previously, we launched online ordering five years earlier and I did it at Krystal before this. But we had to get it off the ground,” said Macaluso. “We reached out to […]

Read More

Grubhub, Cartken to Expand Robot Campus Delivery

By Nicholas Upton | June 20, 2022

After a successful test of a robotic delivery partnership at Ohio State University, third-party delivery operator Grubhub and robotic delivery startup Cartken are ready to expand to campuses across the country. Grubhub, which is already partnered with more than 250 campuses across the country, sees robotics as a way to get even closer to students “Robot delivery is exciting for students and helps provide even better service and innovative solutions to our campus partners,” said Eric Harper, senior director of campus environments at Grubhub. He said he expects to roll […]

Read More

Skipcart, DeliverB4 Push Affordable Delivery Alternative

By Tom Kaiser | June 16, 2022

Skipcart and DeliverB4 are offering an outsourced delivery program that claims to save restaurants $2 or more per order.

Read More

Marc Lore’s Wonder Raises Another $350M

By Tom Kaiser | June 16, 2022

Wonder, a truck-based restaurant delivery service started by Marc Lore, raised an additional $350 million through a Series B.

Read More

Will.i.am Joins Nextbite as Partnership Advisor

By Tom Kaiser | June 16, 2022

Nextbite announced will.i.am joined the company as advisor focused on brand building and marketing strategies.

Read More

Grubhub Offering Drivers Faster Payments

By Tom Kaiser | June 16, 2022

Grubhub is giving its drivers immediate access to their earnings through Instant Cashout via Direct to Debit.

Read More

Staffing Challenges, Better Tech Drives Voice AI Surge

By Nicholas Upton | June 16, 2022

You’ve seen the news; so-and-so brand is rolling out a new voice AI to make things easier on the phones or in the drive thru. What started as a trickle of tests of novel technology have become a meaningful trend. Today, there are no less than a dozen voice AI companies targeting the restaurant space with the promise of automating away the need to take phone or drive-thru orders. Valyant AI was among the first to make waves in the restaurant space, as we explored in a webinar series. Founded […]

Read More

Zalat Pizza and the Legend of Uber’s First Restaurant Partner

By Nicholas Upton | June 16, 2022

Zalat Pizza founder Khanh Nguyen is a self-professed pizza zealot. Once a lawyer, a tech founder and then a pizza-pie innovator, he’s exceptionally focused on making some of the very best pizzas in the Dallas area. He also thinks of himself as the very first restaurant to partner with Uber. “We have a lot of pizzas and that’s all we do. Our one appetizer is a pizza. We don’t even want to take the time to do a fountain soda, that will take some time and effort. So we just […]

Read More

From Rocket Science, a Delivery Packaging Revolution

By Tom Kaiser | June 9, 2022

A homegrown invention from a rocket scientist claims to solve the problem of condensation buildup in delivery packaging.

Read More