With Hybrid Delivery Model, Wing Zone Sales are Up
Restaurants that self-deliver with their own drivers have seen their ups and downs, as labor costs and availability have fluctuated along with the universal rise of direct-to-consumer convenience. For Atlanta-based Wing Zone, which has always had its own fleet, sales...
Figure 8 Helping Restaurants Pivot on a Dime
For the New York-based Figure 8 Logistics crew helping restaurants spin up profitable delivery, carryout and native delivery operations, the COVID-19 crisis has been a sea change. Rather than focusing on executing soft- and hard-launches on previously planned...
DoorDash Pushes into the Convenience Store Market
DoorDash is moving beyond restaurant meals and into convenience store products with the launch of its new Convenience vertical, giving customers the ability to order household staples for delivery or pickup, including household products and ready-made meals. The new...
Panera Bread Dips into Groceries
In one of the most high-profile pivots from a major restaurant brand, Panera Bread has begun selling grocery items like milk, bread and produce alongside its traditional soups, salads and sandwiches. The new service has been quickly launched as grocers experience...
Uber Launches NYC Restaurant Relief Effort
Uber Eats has launched a new program to give users in New York the ability to contribute to their favorite local restaurants directly through the delivery app at checkout. Announced by Janelle Sallenave, head of Uber Eats for the U.S. and Canada, the delivery provider...
Walk-On’s Goes All In on Family Meals and Charity
*Image above provided by Jason Albus Photography Walk-On’s, the Cajun-themed sports bar and restaurant chain partly owned by New Orleans Saints Quarterback Drew Brees, has gone all in on family-style meals after each of its 37 locations closed their expansive dining...
Pandemic Not Yet Boosting Third-Party Delivery Providers
According to daily average user data compiled by the research advisors at Gordon Haskett, the COVID-19 crisis is not lifting sales for third-party restaurant delivery providers. Acknowledging that we’re still in “early innings,” the firm’s research pointed to daily...
At Your Gate Delivers to Airport Workers as Travelers Stay Home
You’ve likely seen pictures of empty concourses and TSA lines as global air travel grinds to a near-halt with airplanes being parked in the desert and some carriers transitioning to hauling cargo. All this hasn’t resulted in a total shutdown of airport retail and...
BTIG Report Predicts Ugly Future for Independent Restaurants
In a new report looking ahead to the restaurant industry as COVID-19 continues to gain steam, stock analysis and financial services firm BTIG has some logical conclusions about where the industry might go from here. Above all, the crisis could be especially bad news...
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.