by Tom Kaiser | Jan 3, 2020 | Best Practices, Top Stories
A facial recognition company is starting with the restaurant industry in its quest to break consumers free of the tyranny of pulling out purses, wallets or phones to pay for things. For hungry consumers, the claimed benefits are speedier transactions and instant...
by Nicholas Upton | Jan 3, 2020 | Best Practices, News, Research
As it works through a new restaurant design, Chipotle is testing new walk-up and drive-thru windows for digital orders and pickups. According to a CNBC article, the burrito giant will open around 80 restaurants with “Chipotlanes,” which is what they’re calling their...
by Nicholas Upton | Jan 3, 2020 | News
There’s no shortage of innovative autonomous-vehicle companies out there, from Starship rolling around the sidewalks of college campuses and Washington, D.C., to Nuro delivering groceries in on-the-road vehicles. But REV, developed by Refraction AI, fits right between...
by Tom Kaiser | Jan 3, 2020 | Briefs, News
MyValue365.com, a Chicago-based ethnic grocery ordering and delivery company that’s previously focused on at-home consumers, announced its entry into B2B grocery-delivery business, which includes deliveries to restaurants. This offering is a part of the company’s new...
by Tom Kaiser | Dec 19, 2019 | Research, Top Stories
In an exclusive interview with Food On Demand, Waitr CEO Adam Price dished it out on competing with billion-dollar players, whether the “big four” delivery brands will survive, and how a fast pivot to data-based decisions is attempting to transform the fifth-largest...
by Nicholas Upton | Dec 19, 2019 | Research, Third-Party Delivery
In all the excitement of delivery and off-premises growth broadly, the decision of whether to go out or stay in remains a key consideration. Obviously, consumers demand convenience when they want it, but according to a new survey, they still prefer a great restaurant...
by Tom Kaiser | Dec 19, 2019 | Automation, News, Research
With driverless grocery deliveries ramping up during the first quarter of 2020, Walmart is beginning a new autonomous delivery pilot in Houston with Nuro, the latest of several big-name partnerships for the California-based autonomous vehicle manufacturer. In an...
by Nicholas Upton | Dec 19, 2019 | News, Research, Third-Party Delivery
Amid the holiday feasting, Grubhub unveiled its annual “Year In Food” report, showing what we all feasted on throughout this year of delivery. One of the most notable highlights was the collision of the delivery trend and plant-based restaurant options. The fastest...
by Tom Kaiser | Dec 12, 2019 | Research, Top Stories
In the seventh installment of analyst firm Cowen’s “Delivery Expert Series” that asks influential members of the delivery landscape about the future of the category, its panelists agreed the era of rapid expansion of delivery footprints is over, as third-party...
by Tom Kaiser | Dec 12, 2019 | News, Research
In quick-service restaurants, where every second is scrutinized and monetized, taking out inefficiencies has been drilled down to the microscopic level. To reduce unnecessary human interaction and make it easier and faster for customers to pick up to-go orders, an...