‘Bring That Warmth’ Chef Orkin Urges at FODC
Chef Ivan Orkin, known as Ivan Ramen and the keynote speaker at the Food On Demand Conference April 1-2, recalls many times and people that fed his “obsession with hospitality.” Chief among them was one of his first jobs at a very famous restaurant, a four-star New...
“Let it Stew for a Bit’ Recommends Naf Naf Grill CEO
Paul Damico joined Naf Naf Grill as CEO in 2017, only to find the Middle Eastern cuisine brand owned by Roark Capital wasn’t on the online map. “It was like the 1990s. We didn’t have a delivery platform, we didn’t have an app,” he told the audience at the Food On...
Exclusive Research Reveals Details About Ordering Habits
“To the victor goes the wallet,” read the headline on exclusive research prepared by SeeLevel HX and presented by Food On Demand at the conference April 1, and the victors in the food delivery business are clear—so far. According to respondents in Minneapolis and...
Delivery Dudes Boss Jabs Underbelly of Delivery Explosion
In case anyone was overwhelmed or even jaded by the shiny, giant delivery players speaking on stage at the Food On Demand Conference today—Grubhub, UberEats, Postmates, Google and their impressive peers—along came Delivery Dudes’ founder Jayson Koss, speaking truth to...
Delivery Part of ‘Long-term Strategy’ for ‘Zors, Says KFC
Several years ago when Facebook entered the social media scene, franchisors often weren’t proactive in claiming their presence on the platform, leading franchisees to create their own pages. Many franchisors are still walking this back as they aim to gain control over...
‘Sharpen Your Pencil’ Falls on Deaf Ears for Grubhub Exec
Since Seth Priebatsch, founder of LevelUp, joined Grubhub after his company’s acquisition, he’s been bombarded by requests from restaurant operators to give a discount. What he’s heard most often: “Sharpen your pencil,” he said during the second day of the Food On...
Hospitality Must Be at Heart of Delivery, Chef Orkin Says
When famed ramen chef Ivan Orkin opened a tiny ramen shop in a suburb of Tokyo in 2007, he’d look out his shop window and see an old lady who ran a tobacco store. “This old lady and I became fast friends,” he recalled to the opening day audience at the Food On Demand...
Delivery Biz in Third Inning, Food On Demand Speaker Says
Owning the customer is critical for restaurant operators as the delivery and mobile ordering business evolves, said Andrew Charles, senior analyst for Cowen & Company, in opening remarks at the Food On Demand Conference in Chicago today. “The best thing that...
Postmates Launches “Party” Delivery-Sharing
Combining proximity-based aspects of Tinder and Nextdoor with food delivery, Postmates’ new “Party” feature gives customers the ability to save money ordering from popular restaurants by showing a list of places people in in your neighborhood are currently ordering...
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.