by Peter Backman | Jul 29, 2024 | News
Contributing editor, Peter Backman is a long-term foodservice sector guru and founder of theDelivery.World, a platform that connects the delivery sector and makes sense of the myriad changes and challenges that affect the sector across the globe. The global restaurant...
by Bernadette Heier | Jul 25, 2024 | News, Third-Party Delivery
Juicer wants to help restaurants compare prices with competitors easily—and for free. The restaurant menu pricing and intelligence company has launched a free version of its Juicer Compete tool for restaurants in the U.S. This allows restaurants to compare their menu...
by Bernadette Heier | Jul 25, 2024 | News
What if a restaurant knew what you like to eat, your dietary reactions, or even your favorite kind of wine before you place an order? Could such a personalized experience satisfy you more and increase revenue for the restaurant? Noah Glass, founder and CEO of...
by Adam Wahlberg | Jul 24, 2024 | News, Top Stories
For a while after the pandemic, quick-service restaurants (QSRs) were rolling right along. Many raised prices in 2021 and 2022 and consumers, who were excited to have stores available again, were happy to oblige. QSRs: “We’re open!” Consumers: “We’re delighted!” It...
by Beth Signarovitz | Jul 24, 2024 | News Briefs
Stuart, a last-mile logistics specialist, has partnered with delivery platform Orkestro to increase both customer satisfaction as well as delivery speed. The Orkestro platform uses digital SLAs and Modern APIs to join e-commerce businesses with last-mile delivery...
by Bernadette Heier | Jul 24, 2024 | Finance, News
Serve Robotics has been gaining attention as of late. Its stock surged last Thursday to 187 percent after Nvidia, an AI chip manufacturer, took a 10 percent stake in the company. That’s according to a filing with the Securities and Exchange Commission. Nvidia’s...
by Adam Wahlberg | Jul 23, 2024 | News, Research
Savvy operators not only look to peers around the country for trends but around the globe. Two new international surveys contain insights they will want to see. One is from across the pond. According to the Voice of the Industry Survey 2024 conducted by EuroMonitor,...
by Beth Signarovitz | Jul 23, 2024 | News Briefs
Restaurant management technology provider CBS NorthStar and Voice AI technology company kea have joined forces to digitally transform phone orders. The partnership will integrate kea’s Voice AI capabilities into CBS NorthStar’s Point-of-Sale (POS)...
by Nancy Luna | Jul 22, 2024 | Automation, News
When it comes to robotics in the restaurant industry, early innovation focused-on food delivery and robot food runners. But lately, delivery robots and drones have taken a back seat as restaurants turn to back of the house automation to save on labor costs. Indie...
by Adam Wahlberg | Jul 17, 2024 | News Briefs
Remember 2004? Shrek 2 was big. So was Green Day. And GrubHub was just getting started. Cut to today and GrubHub has delivered 2 billion orders to nearly 100 million customers. It’s commemorating two decades in business by launching a two-week event, starting today...