Craveworthy Brands CEO Views Food Halls as Next Chapter in Growth
Craveworthy Brands, known for its diverse portfolio of brick-and-mortar restaurants and virtual brands, is offering consumers the chance to experience multiple concepts under one roof. The company opened its first food hall inside the well-known “Big Red” skyscraper...
Mapbox Maps the Way for Delivery
It’s likely when you order food you don’t spend a lot of time thinking about the geospatial technology behind it. Fair enough. But third-party delivery providers invest heavily in it. And companies like Mapbox steer the way. Mapbox is a provider of custom online maps...
Kernel Revamps Off-Premises Model for Dine-In Demand
Takeout and delivery are fast-growing segments for limited-service restaurants. Kernel, a plant-forward eatery by Chipotle founder Steve Ells, was designed to take advantage of this trend. The cashierless New York City restaurant opened in February with no seating as...
Dashboard Ordering. How Big Could It Get?
The way Cynthia Hollen sees it, the next disruptive technology isn’t ChatGPT or facial recognition. It’s your dashboard. Hollen, CEO of Mavi.io, which offers a platform for in-car retail commerce called OnMyWay, delivered a Knight Rider vision for the future at...
A Behind the Scenes Look at the Robot-Run Restaurant CaliExpress by Flippy
CaliExpress by Flippy bills itself as the world’s first fully autonomous restaurant. The fast-food restaurant, operated by Miso Robotics in Pasadena, California, is an hour’s drive from my home, so I set out after the July 4 holiday to check out the pop-up eatery. At...
ConverseNow Teams with Valyant to Accelerate Voice AI in Drive-Thrus
Fueled by the restaurant industry’s push to use tech for better efficiency, two big AI-voice ordering players have teamed up. ConverseNow, which automates ordering for restaurants with AI, announced Tuesday it’s acquiring Valyant AI, a provider of drive-thru...
Delivery Hero Prepares To Write a Lot of Zeros
German company Delivery Hero (DH), which operates in more than 70 countries and partners with around a half-million restaurants, may face a fine of nearly a half-billion dollars from the European Commission (EC) for alleged antitrust violations connected to its...
Report Reveals How QSRs Can Create Marketing in the Moment With AI
Nearly 70 percent of quick-service restaurant sales nationwide take place in drive-thrus, and thanks to new technology, marketers see a way to connect with customers like never before. That was the conclusion in a report released by the Chief Marketing Officer...
PDQ Chicken Unveils Kiosks In Restaurants
PDQ Chicken is making it easier to mind your Ps and Qs when ordering in-store by taking humans right out of the equation and placing self-ordering kiosks in its 53 locations. PDQ has enlisted Samsung and GRUBBRR for its kiosks, which it began placing in stores in a...
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.