Integrations Provider UrbanPiper Has Landed in the U.S. What’s Next?
UrbanPiper Chief of Growth Manav Gupta jumps on a call at 7 p.m. his time in India to accommodate a 10.5-hour time difference. “Oh this isn’t too late,” he said cheerfully to start our interview. It is evident that he has steered his company through pivots and...
Bite Kiosks Tap Thanx to Drive Loyalty
As labor costs continue to rise, many restaurants are turning to self-service kiosks to improve operational efficiency. On the consumer-end, the toss-up for using kiosks comes with an expectation for customization and personalization when ordering. That’s why Bite, a...
Cartwheel Saddles Up With Cowboy Chicken For Hybrid Delivery
Cowboy Chicken consumers can’t get enough of that wood-fired rotisserie chicken. They just don’t want it to arrive cold. That would be an affront to all things western and poultry. That’s why Cowboy Chicken invests in delivery, which now includes working with...
Wonder Scales Up Production With FreshRealm Expansion
Wonder, Marc Lore’s food hall delivery concept, is partnering with FreshRealm to boost expansion. The partnership aims to help the chain expand from 12 to 90 locations by the end of 2025, with a goal to open 25 this year. FreshRealm produces fresh meals for grocery...
DoorDash Grows Alcohol Delivery and Expands Brand Advertising Options
DoorDash has expanded its alcohol delivery options to include several well-known retailers. They also announced new advertising offerings that will allow brands to connect with consumers who are looking to purchase alcohol. Alcohol delivery will now be available via...
Checkmate Steps Out With a New Identity and Expanded Ordering Solutions
A lot has changed for itsaCheckmate since it came onto the scene eight years ago. Originally it started as a third-party integration company for restaurants’ point-of-sale (POS) systems—remember the sea of tablets operators often had to deal with to handle multiple...
The Great Dining-Room Rethink Continues
For a fast-casual chain that offers old-fashioned fare, Potbelly also has a taste for the modern. Last year, it launched Potbelly Digital Kitchen, an in-store tech platform that optimizes online order processing. And now it’s toasting the bread even more with a sleek,...
California’s $20 Minimum Wage Spurs Kiosk Demand at Fast Food Restaurants
California’s new $20 minimum wage for fast food workers is spurring the adoption of restaurant automation tools, from kiosks to drive-thru voice bots. Kiosks are especially having a moment in the state as quick-service chains look for ways to increase revenue and...
Grubhub To Provide Delivery for Starbucks
GrubHub has been on a roll lately. Last month it announced a deal with Hilton for room service delivery. Last week it announced a partnership with Amazon. And this morning it shared news of a collaboration with Starbucks. Starbucks Delivery with Grubhub is now...
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.