Serve Robotics Brings Its Delivery Game to Miami
Serve Robotics has gone bicoastal. Earlier this month Serve Robotics announced that its delivery robots are now scooting along sidewalks in the Miami Beach and Brickell neighborhoods, fulfilling orders from long-time partner Shake Shack and new local partner Mister O1...
Outstanding Operator: The Grill at OnCue
Food On Demand is recognizing The Grill at OnCue as an Outstanding Operator. Convenience stores with fresh food are no longer a step behind their step-cousins in the quick-service restaurant world. Take OnCue. It operates 75 C-stores in Oklahoma and Texas, with 35 of...
The Catering Journey Part 3: Building Capabilities—Human, Physical Plant, Technological
Contributing writer Jim Rand is a seasoned hospitality professional with decades of experience scaling catering operations for major brands. In this four-part series, he shares key insights to help restaurant operators tap into the catering channel for growth. On the...
The Gridwise Gig Mobility Report Reveals Delivery’s Strength
It’s not often when a product or service transcends price. But that’s where third-party delivery providers often find themselves, according to the results of a report from Gridwise, which analyzed data from 171,173,390 rideshare trips, covering 603,819,147 miles....
Outstanding Operator: gtk
Food On Demand is recognizing gtk (ghost truck kitchen) as an Outstanding Operator. In 2017, Andrew Martino, the founder and CEO of gtk, recognized a gap in the restaurant space. At the time, delivery food and takeout options hadn’t evolved much beyond Chinese...
GRUBBRR Guarantees Results
Last year saw many restaurant brands embrace value pricing. GRUBBRR, the self-ordering technology and automation vendor, evidently observed this and said, Hold my beer. GRUBBRR is marketing a new message to clients: if you don’t achieve your desired return on...
Uber Files Lawsuit Against DoorDash Over Alleged Anti-Competitive Practices
Uber has filed a lawsuit against DoorDash, alleging the delivery giant is pressuring restaurants to adopt its “white label” first-party delivery system instead of using third-party platforms like Uber Eats. As first reported by the Wall Street Journal, the lawsuit,...
Richtech Robotics Opens a Café With a Talking Humanoid Barista
It’s one thing to go a traditional coffee shop and have a barista give you a smile and write your name on a cup. It’s another to go to Clouffee & Tea in Las Vegas and have an egg-shaped robot train its machine vision on you and digitally say, “Hello!” Matt...
Outstanding Operator: Freddy’s Frozen Custard & Steakburgers
Freddy’s is a Food On Demand Outstanding Operator. Sean Thompson, the head of IT at Freddy’s, can talk big data and predictive ordering with the best of them. But he’s convinced the brand’s success is rooted in something more fundamental. “Paying attention to the...
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.