Two New Polls Underscore Importance of Kiosks and Loyalty Programs
Two significant industry surveys recently came out, one voicing the opinions of consumers and the other operators, both revealing agreement in two areas: kiosks and loyalty programs. Tillster polled more than 1,000 U.S.-based quick-service and fast-casual diners about...
Panera and Jet’s Pizza To Offer Drone Delivery in Select Markets
If you are a consumer in the greater Seattle area craving one of Panera’s tasty soups, or a diner in Detroit hankering for a slice from Jet’s Pizza, you will soon be able to look to the skies for sustenance through a new drone-delivery option. Flynn Group, the largest...
Olo, Sparkfly Partner to Offer Real-Time Engagement Ecosystem
Retail technology solutions company Sparkfly announced its partnership with Olo, a top restaurant technology provider. Sparkfly’s technology promises a higher degree of personalization and rewards for Olo’s brands as the two platforms work together. The integration...
Wendy’s Dynamic Pricing Controversy Sparks Industry Shift Towards Menu Optimization
The uproar Wendy’s faced regarding its alleged intention to introduce surge pricing at hundreds of its fast-food restaurants could have spelled doom for dynamic pricing startups like Juicer. However, rather than causing setbacks, the controversy surrounding...Kimberly Carducci, Director of Catering, Freebirds World Burrito
Kimberly Carducci Director of Catering, Freebirds World Burrito Kimberly Carducci has been on the Catering Team with Freebirds for over 5 years, starting as a Catering Sales Assistant and now the Director of Catering. In her current role, she leads the Catering Sales...
Bikky and MOD Pizza Announce Tasty Partnership
MOD Pizza is enhancing its ability to understand its consumers through an engagement with Bikky, a customer data platform built exclusively for multi-unit restaurants. Bikky provides MOD with summary metrics that include new repeat customer counts across its more than...
Wonder Invests Further in Delivery, Acquires Relay
After a year-long partnership, Wonder has acquired Relay, a New York City-based delivery service. The move is part of the food hall concept’s strategy to streamline delivery operations. Relay maintains its own fleet of contracted couriers, mainly on bikes,...
Cunningham Restaurant Group Takes Control of Delivery by Ditching Third-Party Apps
The traditional ghost kitchen model is blowing up. Formerly a pioneer in the industry, Kitchen United no longer operates physical storefronts. Operational challenges have plagued food trailers operated by Reef Technology, whose presence in the US has diminished...
Amid Slew of New Restaurant Tech Solutions, Focus On What Aids Worker Efficiency
Editor’s note: This article originally appeared in Franchise Times, a sibling publication to Food On Demand. If any restaurant operator found a magic lamp with genie in tow, they’d probably wish for some kind of solution to their staffing and wage challenges or a few...
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.