Global Surveys Show Importance of Loyalty and Time of Day
Savvy operators not only look to peers around the country for trends but around the globe. Two new international surveys contain insights they will want to see. One is from across the pond. According to the Voice of the Industry Survey 2024 conducted by EuroMonitor,...
CBS NorthStar and kea Partner to Digitally Transform Phone Orders
Restaurant management technology provider CBS NorthStar and Voice AI technology company kea have joined forces to digitally transform phone orders. The partnership will integrate kea’s Voice AI capabilities into CBS NorthStar’s Point-of-Sale (POS)...
Avride is the Latest Tech Startup to Launch Food Delivery Robots in the U.S.
When it comes to robotics in the restaurant industry, early innovation focused-on food delivery and robot food runners. But lately, delivery robots and drones have taken a back seat as restaurants turn to back of the house automation to save on labor costs. Indie...
GrubHub Delivers Deals In Honor of 20th Anniversary
Remember 2004? Shrek 2 was big. So was Green Day. And GrubHub was just getting started. Cut to today and GrubHub has delivered 2 billion orders to nearly 100 million customers. It’s commemorating two decades in business by launching a two-week event, starting today...
Panera To Go Opens in Massachusetts, Offering Rapid Pick-Up
Panera To Go, a concept tailored for digital convenience, has officially opened in Watertown, Massachusetts. True to its name, the format is built for those on the go, with features like Rapid Pick-Up and delivery shelves for easy order retrieval. Guests can place...
Craveworthy Brands CEO Views Food Halls as Next Chapter in Growth
Craveworthy Brands, known for its diverse portfolio of brick-and-mortar restaurants and virtual brands, is offering consumers the chance to experience multiple concepts under one roof. The company opened its first food hall inside the well-known “Big Red” skyscraper...
Mapbox Maps the Way for Delivery
It’s likely when you order food you don’t spend a lot of time thinking about the geospatial technology behind it. Fair enough. But third-party delivery providers invest heavily in it. And companies like Mapbox steer the way. Mapbox is a provider of custom online maps...
Kernel Revamps Off-Premises Model for Dine-In Demand
Takeout and delivery are fast-growing segments for limited-service restaurants. Kernel, a plant-forward eatery by Chipotle founder Steve Ells, was designed to take advantage of this trend. The cashierless New York City restaurant opened in February with no seating as...
Dashboard Ordering. How Big Could It Get?
The way Cynthia Hollen sees it, the next disruptive technology isn’t ChatGPT or facial recognition. It’s your dashboard. Hollen, CEO of Mavi.io, which offers a platform for in-car retail commerce called OnMyWay, delivered a Knight Rider vision for the future at...
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.