Ruth Isenstadt, Head of US Restaurants, DoorDash
Ruth Isenstadt Head of US Restaurants, DoorDash Ruth Isenstadt is the Head of US Restaurants at DoorDash, where she oversees a broad range of teams responsible for Merchant Acquisition, Growth, Experience, Integrations, and New Restaurant Models. Prior to joining...Michael Boyan, Director of Digital Operations, Shake Shack
Michael Boyan Director of Digital Operations, Shake Shack Michael is the Director of Digital Operations at Shake Shack, leading the Digital Operations team within the Restaurant Excellence department. In this role, he oversees the operational management of Shake...
Toast Lays Off 550 Employees Amid Restructuring
Toast announced it has laid off 550 employees, roughly 10 percent of its staff. The Boston-based, restaurant technology company states the move is part of a restructuring plan to lower operating costs. In an earnings call Thursday, Toast CEO Aman Narang said the...
Outstanding Operator: Wow Bao
Wow Bao is Food On Demand’s next Outstanding Operator. The Chicago-based Asian brand is no stranger to innovation, consistently pushing the envelope with omnichannel creativity and expansion in non-traditional formats. Wow Bao recently celebrated 20 years,...
Outstanding Operator: Amici’s East Coast Pizzeria
Amici’s East Coast Pizzeria is Food On Demand’s next Outstanding Operator. Since its inception, the pizza chain has continued modernizing operations, staying up-to-date with trends in consumer behavior and off-premises ordering. As East Coast natives, co-founders...
Inspire Brands Buys Delivery Tech Platform Vromo
Inspire Brands, parent company of Buffalo Wild Wings, Dunkin Donuts, and others, has bought the delivery software platform Vromo. The move is part of a strategic plan to make delivery channels more profitable. In an email to Food On Demand, a spokesperson confirmed...
Starship Technologies Raises $90 Million Funding Round
Starship Technologies has raised $90 million to further the global expansion of its autonomous delivery service. The company utilizes robots for last-mile deliveries, providing a sustainable solution to increasing demands for home delivery. The company has deployed...
Robots Are Coming, but Restaurant Automation Is Far From Easy
The first McDonald’s primarily run using robotics debuted in Fort Worth, Texas, last March with much fanfare and anticipation. News cameras recorded the action inside while reporters interviewed customers outside to get their take on what will likely be the next big...
Grubhub Partners with My Place Hotels to Offer Food Delivery
My Place Hotels of America has partnered with Grubhub to offer food delivery options to guests. Delivery is made directly to the hotel, including a $0 delivery fee on eligible orders. The chain is the most recent hotel brand added to Grubhub’s hospitality partners....
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.