Generative AI is Changing the Game in Running Restaurants
The term generative artificial intelligence, or Gen AI, covers a lot of ground because of all the capabilities it provides to companies across many industries, including restaurants. To help break down what those capabilities are, and explain what Gen AI actually is,...
Virtual Brands Are Alive But Have Seen Better Days
Robbie Earl is tired of being asked about MrBeast. “I can’t say much because of the litigation,” said the co-founder and president of Virtual Dining Concepts (VDC). “I can say we were harmed. A lot of things will come out in court documents.” When VDC signed the...
Restaurant Reps Air Grievances, Share Solutions on DSP Chargebacks at FODC
Delivery service from third-party providers is a convenient option for consumers and another revenue stream for restaurant operators. However, it’s also come with its set of challenges, including one that is financially impacting restaurants. Across the industry, 2.5...
AI, Connected Cars, Degens. Are You Ready?
Paul Barron, the CEO of Rever Networks, believes Starbucks is in trouble. The brand’s overall consumer sentiment is down six points, he reported to an “Around The Industry” panel at the Food On Demand Conference, with Gen Z sentiment down 12 points. He feels the...
FODC Panel Shines Spotlight on Recent Restaurant Analytics
Inflation may be causing some consumers to rethink ordering delivery, but the trends of using third-party applications to get food from restaurants isn’t in any decline. During a panel at last week’s Food on Demand Conference, Medallia Head of Research Insights Andrew...
Uber Eats Now Delivers From Costco and You Don’t Need a Membership
One of the most popular items at Costco is the rotisserie chicken for $4.99. It’s quite a bird. And it may be getting even more attention with the company’s new partnership with Uber Eats. Uber Eats announced yesterday at its spring product event that...
Be Creative With Your Packaging But Don’t Crush Your Margins
When most people think about a meal, they think of taste. But that’s not where the sensory experience begins. Not according to Alistair Levine, partner and head of business development at KitchenSync. “You eat with your eyes first,” he told the crowd at Food On Demand...
Third-Party Delivery Providers Make Their Case
DoorDash, UberEats, and GrubHub, the three major players dominating third-party food delivery, participated in the “Third-Party Delivery Deep Dive” panel at Food On Demand 2024. The delivery-provider representatives knew they had some skeptics in the...
Digitization Process For Restaurants Is An Omni-Channel Effort
Author and Principal at Deliver the Dish Carl Orsbourn describes a digital restaurant as being wherever the customer is. During a panel Thursday at the 2024 Food on Demand Conference, Orsbourn expanded on his statement, adding that it’s not just incorporating...
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.