Happy Cashier Survives an Internet Backlash. Can It Survive Kiosks?
I became aware of virtual cashiers in 2022 when I strolled into a Freshii store in downtown Minneapolis. I heard a voice greeting me. I couldn’t tell from where. I saw actual human beings behind a counter preparing meals. But they had their heads down. Then I heard it...
PizzaForno Brings the First Pizza Vending Machine To California
The dream of every college student is now a reality: a pizza vending machine, open 24/7. Now if something can be done about 8 a.m. classes. Toronto-based PizzaForno has rolled out this gooey fantasy in its first California location in Rancho Cordova. The vending...
Square and Stuart Partner for Centralized Delivery
Global technology company Square has partnered with tech logistics company Stuart to provide a centralized POS system for delivery and operations. This is expected to increase efficiency and open up new revenue streams for restaurants, beauty, and retail businesses....
Grubhub Adds 60 More Campuses, Sees Avenue as Growth Driver
Despite a decline in overall order volume, Grubhub remains optimistic about one promising segment of its business, its campus dining program. In its latest earnings report, Grubhub reported a 12 percent decrease in North American orders, falling from $74.1 million in...
Hy-Vee, Deliverect Collab to Expand Digital Ordering
Deliverect has partnered with Hy-Vee to expand the supermarket chain’s digital food ordering. The joint venture is expected to help Hy-Vee make data-driven decisions about their menu offerings as well as enhance customer experience in their Fast and Fresh Market...
Coco’s Hybrid Fleet of Food Delivery Robots Poised for Major Urban Rollout
While competitors like Starship and Serve Robotics have gained national attention for using their autonomous bots to deliver 7-Eleven Slurpees, Shake Shack burgers and college meals, robot startup Coco has been quietly operating under the radar. Under CEO and...
DoorDash Tackles Delivery Fraud with New Updates
DoorDash is addressing delivery fraud with a new set of measures. A spokesperson for the third-party delivery giant told Food On Demand that while not super common, “the unfortunate fact is that there are people who falsely claim that they didn’t receive their...
KFC Tests New Tech in Orlando
One might think KFC’s most daring idea was when it named Norm MacDonald as Colonel Sanders in 2015. That was unconventional. But what it is doing in Orlando makes the Norm decision seem normal. If you’re visiting one of 16 Orlando stores after an outing at Disney...
Hang Gives Consumers a Personalized Experience and Operators Their Names
Spend any time with a restaurant operator who uses third-party delivery and you will hear the same thing: we wish we could get the names of the consumers. The provided data is generally just demographic. But Matt Smolin, who runs Hang, a brand loyalty and membership...
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.
