Third-Party Delivery Providers Win Consumer Data Decision In Court
You can assume that restaurant operators in New York City, from the casual-dining Italian trattoria in Midtown to the bodega down the street, all agree on one thing: they want access to personalized customer data from third-party delivery providers. They had high...
DoorDash Tops Intouch Insight Report on Delivery Performance
In the race for top-performing third-party delivery provider, DoorDash is Noah Lyles, according to the Intouch Insight Third-Party Delivery Study. The study, produced in conjunction with Informa Connect, analyzed the performance of DoorDash, Grubhub, and Uber Eats...
Olive Garden Delves into Plans for Uber Eats Rollout
Last week, Olive Garden announced its decision to partner with Uber Eats for delivery, marking a significant shift in its service strategy. Historically, the chain has focused on its own catering, takeout, and curbside services, resisting the allure of third-party...
Fooda Gets Bigger and Smaller With Foodsby Acquisition
Fooda CEO Orazio Buzza knows all about the trend of employers using food as an enticement to lure workers back to the office. He’s all for it. He’s just not banking on it. Nor is he saying that it is the reason his company, which brings food from nearby restaurants...
DoorDash Now Helps Restaurants Create Custom Mobile Apps for Ordering
DoorDash has rolled out a new feature that lets restaurants create their own mobile apps for ordering. The delivery company announced it can help restaurants create branded, customizable apps with orders going straight to their POS systems. Dashers fulfil delivery...
Paris Baguette Modernizes Catering with Lunchbox
Paris Baguette, a global bakery-café franchise, is going all in on catering. Known for its pastries, cakes, breads, sandwiches and salads, the chain has partnered with restaurant tech provider Lunchbox to launch a catering suite of online ordering and backend...
Global Food Delivery Giants Navigate Economic Disparities
Contributing editor, Peter Backman is a long-term foodservice sector guru and founder of theDelivery.World, a platform that connects the delivery sector and makes sense of the myriad changes and challenges that affect the sector across the globe. The global food...Katie Walker Rankin, Landry’s
Vice President Off-Premise Operations, Landry’s Katie Walker Rankin is Vice President of Off-Premises Operations at Landry’s, leading strategy and execution across ~500 restaurant locations and 60 brands. She oversees first-party digital ordering, third-party...Vicki Hormann, Applebee’s Grill + Bar
Executive Director, Off-Premise, Applebee’s Grill + Bar Vicki Hormann is Executive Director, Off-Premise & CRM of Applebee’s® Grill + Bar and Fuzzy’s Taco Shop. A seasoned leader with more than 20 years of experience, Vicki manages and develops an industry-leading...
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.