Chili’s Is the Talk of the Industry. Its Off-Premises Choices May Explain Why
If you talk to operators about their off-premises success, many of them will bring up the importance of curbside pick-up. Some see it as a key to their success. Not Chili’s. At the end of the first quarter in 2024 the brand jettisoned the practice. It was creating...
How Restaurants Can Win the Super Bowl
Super Bowl Sunday is about more than football. We all know this. It’s a feasting occasion worthy of the Roman Empire. Case in point. It’s been estimated that one in seven Americans will order takeout on Super Bowl Sunday. That’s 48 million people, or...
Uber Partners With Delta for Redemption Program
For consumers who feel sky high after enjoying a delivered meal, there’s now a promotion for you. Starting in the spring, customers can earn Delta SkyMiles when they order food from Uber Eats, or when they order a ride from Uber. This new high-altitude partnership is...
PAR Technology Unveils a New Operations Tool After Acquiring Delaget
When PAR Technology acquired analytics provider Delaget a month ago, it knew it had upped its data game. And now it’s offering to do the same for operators with PAR OPS, a new platform designed to help operators make sound daily decisions around staffing, food costs,...
Profitability at Last? Global Delivery Platforms Path to Financial Sustainability
Contributing editor, Peter Backman, is a long-term foodservice sector guru and founder of theDelivery.World, a platform that connects the delivery sector and makes sense of the myriad changes and challenges that affect the sector across the globe. The long-awaited...
Announcing the 2025 Outstanding Operator Winners
Food On Demand is excited to announce the recipients of our second annual 2025 Outstanding Operator Awards! After combing through a wealth of nominations, our editorial team has selected 20 brands that are excelling in areas like off-premises operations and digital...
Franchisors Lean On Loyalty to Leverage Customer Data and Drive Sales
Gone are the days of relying on a highway billboard to bring in customers. “Now it’s about micro-targeting that specific message to the right person,” Olo General Manager Ray Gallagher said. “You can do that with marketing automation tools, because it’s always...
Just Salad Offers an AI Recipe Generator For the Crouton Curious
It used to be that you just threw some lettuce and veggies in a bowl with some dressing and you had a salad. But these days salads are infinitely more intricate. And delicious. If you know how to assemble. Just Salad, the fast-casual restaurant chain, has unveiled an...
HTeaO Signs New Partners for an Enhanced Digital Platform
HTeaO, an iced tea franchise, is upping its game in guest engagement, online ordering and loyalty by partnering with Detroit Labs, Paytronix and Growth Factor. The new digital platform includes a new mobile app, an integrated loyalty and gift card program and a...
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.