Lunchbox and UrbanPiper Join Forces for Global Tech Expansion
Lunchbox, an enterprise tech platform for restaurants, is partnering with UrbanPiper, a popular restaurant management platform known for its work outside the U.S. The partnership will allows Lunchbox to expand its core solutions, which includes order aggregation,...
Jetson Brings Hyper-Local Meal Delivery To Toronto
It’s a bold move to name your food-delivery company after the show the Jetsons, known for its vision of flying cars, when your proposition involves couriers on foot. Founder Andrew Oliver can explain. “We liked how Rosey the Robot did things,” he said in an interview....
Why Wonder is Dropping Delivery Fees
Wonder, the food hall startup by Marc Lore, recently announced its axing delivery fees altogether. Customers will no longer see a $1.99 fee on delivery orders when ordering through Wonder’s website or app. “This was a move on our part to be incredibly customer first...
Forget Beer and Sports. Digital Sales Power Buffalo Wild Wings Go
Editor’s Note: This article originally appeared in Franchise Times—a sister publication to Food On Demand. No wall-to-wall TV screens. No fans screaming in celebration (or groaning in dismay) for their favorite team. No alcohol in sight. And yet this Buffalo...
Inside the Catering Success of Condado Tacos
Sara Kear, chief marketing officer at Condado Tacos, dropped a bombshell during a panel discussion hosted by ezCater at the eighth-annual Food On Demand Conference. “This week we’re hitting a catering record,” she said about the casual taco and tequila concept with...
Delivery-First and Multi-Concept Hubs Offer Advice For the Industry
It wasn’t long ago that off-premises orders were an afterthought for operators. But today the game has changed. Andrew Martino, the founder of gtk, which stands for ghost truck kitchen, loves the new playing field. “We are a multi-concept single-line kitchen,...
Black Box Intelligence Acquires Guest-Experience Survey Platform Yumpingo
Black Box Intelligence (BBI), a leader in restaurant data and operational performance solutions, has acquired Yumpingo (YPG), a guest experience management and survey platform. BBI is building an AI Command Center for Restaurants, integrating guest experience...
Iconic Brands Discuss How To Deploy Digital Tactics While Preserving Legacy Charm
Ahsan Jiva, executive vice president of strategy and transformation at Mellow Mushroom, understands that brands often have an endless to-do list when it comes to attracting and retaining consumers. It can be tempting to do too much. This is a recipe for ulcers. He...
How Restaurants Can Move from AI Hype to Real Results
AI in the restaurant industry is brimming with potential, but unlocking it can be difficult. “When we think about AI today, in many ways it’s a bit like the yellow brick road,” said Carl Orsbourn, SVP of food, hospitality and retail at Invisible Technologies....
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.