by Bernadette Heier | Mar 19, 2025 | News
The parent company of brands like Taco Bell, Pizza Hut, and KFC, is teaming up with tech giant Nvidia to bring more AI into its restaurants. Over the next few months, the following tech will be rolled out: Voice-Activated Order-Taking AI Agents: These systems will...
by Adam Wahlberg | Mar 19, 2025 | News
There has been plenty of coverage about voice AI in the drive-thru. No need to rehash the story of Wendy’s. But that’s not the story of CC’s Coffee House. It has a platform that deploys AI that it has been testing in three locations. And it has reached a verdict: sold...
by Adam Wahlberg | Jan 29, 2025 | News Briefs
It used to be that you just threw some lettuce and veggies in a bowl with some dressing and you had a salad. But these days salads are infinitely more intricate. And delicious. If you know how to assemble. Just Salad, the fast-casual restaurant chain, has unveiled an...
by Adam Wahlberg | Jan 14, 2025 | Automation, News
When Matt Wampler, co-founder of ClearCOGS, a company that provides AI-powered forecasting tools for restaurants, ran Jimmy John’s restaurants in the Washington, D.C., suburbs, he had an old-fashioned approach to inventory management. “A couple hours prior to close,...
by Beth Signarovitz | Aug 21, 2024 | News Briefs
Digital operations platform Marqii has announced the launch of its new AI-powered Suggested Review Response feature. This was designed for hospitality teams and generates unique review reply drafts in seconds that are on-brand. The feature has significantly reduced...