by Adam Wahlberg | Mar 19, 2025 | News
There has been plenty of coverage about voice AI in the drive-thru. No need to rehash the story of Wendy’s. But that’s not the story of CC’s Coffee House. It has a platform that deploys AI that it has been testing in three locations. And it has reached a verdict: sold...
by Adam Wahlberg | Jan 29, 2025 | News Briefs
It used to be that you just threw some lettuce and veggies in a bowl with some dressing and you had a salad. But these days salads are infinitely more intricate. And delicious. If you know how to assemble. Just Salad, the fast-casual restaurant chain, has unveiled an...
by Adam Wahlberg | Jan 14, 2025 | Automation, News
When Matt Wampler, co-founder of ClearCOGS, a company that provides AI-powered forecasting tools for restaurants, ran Jimmy John’s restaurants in the Washington, D.C., suburbs, he had an old-fashioned approach to inventory management. “A couple hours prior to close,...
by Beth Signarovitz | Aug 21, 2024 | News Briefs
Digital operations platform Marqii has announced the launch of its new AI-powered Suggested Review Response feature. This was designed for hospitality teams and generates unique review reply drafts in seconds that are on-brand. The feature has significantly reduced...
by Adam Wahlberg | Jun 25, 2024 | News
If you’ve ever heard Morgan Freeman or James Earl Jones narrate a documentary or a commercial, you know how enchanting a voice can be. SoundHound AI is betting that consumers will continue to value this fundamental pleasure as part of the meal-ordering process, even...