Alexa in Hotels: Good News for Third-Party Delivery Companies?
This summer, Marriott International is rolling out Amazon’s version of the Echo specifically for hotel rooms. Guests can use it to call the front desk or adjust the room’s temperature and lighting, but what about ordering outside food? “Alexa for Hospitality is a...
Despite Soaring Valuation, Amazon’s Future Isn’t Entirely Rosy
By Laura Michaels In a ring filled with retail heavyweights, Amazon is the hulking value giant. The Seattle-based online retailer, grocery chain, filmmaker, foodservice equipment supplier and yes, bookstore, is worth more than Walmart, Costco and Target combined,...
Amazon’s High-Tech Grocery Foray
By Tom Kaiser Low margins, enormous overhead, perishable inventory, cutthroat competition and crabby customers are just a few reasons the grocery business isn’t easy. But that’s not deterring Amazon’s most recent example of relentless expansion in its hometown of...
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Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.