Grubhub Responds to ‘Misleading’ Accusations
In a letter posted on its Learning Center site, Grubhub claims it has been on the receiving end of “misleading stories in the media” regarding driver tips and practices related to its restaurant contracts that have birthed a raft of negative news stories in recent...
DoorDash Buys Square’s Caviar
DoorDash, the leading U.S. third-party delivery provider by market share, has entered into an agreement with Square to buy its Caviar delivery brand for $410 million in cash and DoorDash preferred stock. This huge acquisition underscores DoorDash’s recent gains...
Grubhub CEO Addresses Disparaging Reports, Calls Out Competitors
Grubhub CEO Matt Maloney is apparently fed up with negative press and how some of the brand’s competitors are behaving. He addressed both topics during the second quarter earnings call earlier this week. The Chicago-based company’s results were mixed. Grub posted a...
Survey Identifies Big Delivery Gripes, Driver’s Dirty Secrets
A new survey from US Foods digs into the grievances consumers have with third-party delivery and provides some eye-popping insight into some of the less-than-ethical things couriers do on the job. The food supplier conducted a national survey of 1,500 delivery...
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.