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DoorDash Claims Customers Prefer to Order Direct Over Third-Party

DoorDash Claims Customers Prefer to Order Direct Over Third-Party

by Emili Raeder | Jul 15, 2021 | Briefs, COVID-19, News, Research, Third-Party Delivery

Consumers would rather order delivery directly from a restaurant as opposed to a third-party provider. In its recent trend report, polling 1,525 respondents, DoorDash found 43 percent of its customers prefer to order delivery through a restaurant’s website or app,...
Grubhub Direct Gives Small Restaurants Self-Service Websites, Native Ordering

Grubhub Direct Gives Small Restaurants Self-Service Websites, Native Ordering

by Tom Kaiser | May 13, 2021 | News, Third-Party Delivery, Top Stories

Grubhub is leveling the playing field for smaller, independent restaurants by giving them the same kind of technology that’s long been available to big-name restaurants through its new, self-service Grubhub Direct platform. Aimed at single-unit restaurants up to those...

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