Amid a stand of redwoods—the likes of Toast, NCR and Olo—Chowly is more of a Douglas fir, stately if not the tallest one in the forest. Now at 100 employees after buying guest experience provider Koala earlier this year, the order integration platform is branching out...
Restaurant customers will soon have a new way to share feedback about their latest dining experience with a new Call-to-Text feature from Ovation, a real-time guest feedback platform for restaurants. Call-to-Text automatically answers calls placed to restaurants,...
For startups, a Series A investment round is a big milestone demonstrating not just a good idea with potential, but one that’s paired with a smart strategy to achieve scalable profits. Guest feedback platform Ovation says that goal is in reach even as investment...
Thanx and Ovation formed a new partnership to bridge the gap between loyalty and guest feedback. Early users say the combination allows them to get closer to their customers. The two companies are now integrated, so when a customer leaves feedback with a restaurant in...
Savvy operators may have a trickle or torrent of data coming in through increasingly digital restaurant sales and loyalty channels, and using that data to really drive performance is the next trick. How to get there was a key topic of a Food On Demand Conference panel...
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.