Ovation Releases Call-to-Text Feature
Restaurant customers will soon have a new way to share feedback about their latest dining experience with a new Call-to-Text feature from Ovation, a real-time guest feedback platform for restaurants. Call-to-Text automatically answers calls placed to restaurants,...
Ovation Founder Shooting for a Series A
For startups, a Series A investment round is a big milestone demonstrating not just a good idea with potential, but one that’s paired with a smart strategy to achieve scalable profits. Guest feedback platform Ovation says that goal is in reach even as investment...
Thanx, Ovation Partner with Goal of Deeper Customer Connection
Thanx and Ovation formed a new partnership to bridge the gap between loyalty and guest feedback. Early users say the combination allows them to get closer to their customers. The two companies are now integrated, so when a customer leaves feedback with a restaurant in...
Capitalizing on Digital Guests Requires Broad Data, Focused Goals
Savvy operators may have a trickle or torrent of data coming in through increasingly digital restaurant sales and loyalty channels, and using that data to really drive performance is the next trick. How to get there was a key topic of a Food On Demand Conference panel...
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.