by Tom Kaiser | Aug 28, 2023 | News, Third-Party Delivery
DoorDash is developing an AI-powered system to help restaurants take orders over the phone without any dedicated merchant manpower. The delivery giant said this optional new tool is a response to 1 in 5 delivery customers preferring to order takeout over the phone,...
by Tom Kaiser | Jun 28, 2023 | News, Top Stories
DoorDash held its first Dash Forward event to celebrate the delivery platform’s 10th anniversary, and used the online occasion to announce new updates and features to its offering—billed as the biggest app update in its history. The changes DoorDash announced are...
by Tom Kaiser | Nov 23, 2022 | Briefs, News, Third-Party Delivery
DoorDash rolled out a range of updates designed to make ordering delivery safer for Dashers, customers and merchants. They include real-time safety alerts, a SafeChat program that detects offensive language, and porch light reminders intended to create a safer, more...