By now, most of us have had an experience where something that used to be totally normal is now disconcerting—like being handed a bag of takeout from somebody not wearing a mask or being bumped into by a stranger at the grocery store. Now that any human closeness or...
McKinsey put out a report advising the restaurant industry how it might survive or thrive in the “next normal.” Noting that the pandemic has most severely impacted restaurants in urban areas, the authors outlined nine possible scenarios for the restaurant sector’s...
In a recent survey, consumers shared their attitudes and perceptions of delivery. In some ways, it has shifted as more people utilize third-party delivery and off-premises in general, but a lot of pre-pandemic attitudes remain the same. In a survey of more than 1,000...
Ryan Palmer is a Minneapolis-based attorney and partner at Lathrop GPM (formerly Gray Plant Mooty) who is a long-standing expert on independent and franchised restaurant operations. He is the chair of his firm’s restaurant, food and hospitality group. Food On Demand...
As New York City’s $25 billion Hudson Yards opens to the public, many in the retail and restaurant worlds will be watching to see if this largest private development in U.S. history can succeed with a mega-scale formula representing the biggest bet ever placed on...
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Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.