In New Reality of Delivery-Only Models, Food Quality Is Nonnegotiable
It wasn’t long ago that influencers, musicians, celebrities—and those looking to reclaim some sense of celebrity—were attaching their names to virtual restaurant brands. Remember Pauly D’s Italian Subs? (Yes, the DJ who starred on MTV’s “Jersey Shore” more than a...
How Franklin Junction is Redefining Ghost Kitchens Amidst Industry Challenges
Ghost kitchens flourished during the pandemic as they capitalized on the increased demand for doorstep delivery when restaurants had to shutter dining rooms. Major national chains such as Wendy’s, Burger King, Popeyes, and Chick-fil-A enthusiastically embraced the...
TGI Fridays Using C3, Krispy Rice Sushi to Expand its Menu
Editor’s note: Brandon Coleman, who TGI Fridays promoted to CEO in August, has resigned for personal reasons, the company announced October 31. Weldon Spangler, a longtime TGI Fridays board member, has been appointed CEO effective immediately. Spangler...
Bringing Virtual Brands into a Tangible World
Two very different virtual operators shared the keys to success they’ve discovered by bringing several virtual, delivery-only brands into their existing restaurant kitchens. As each explained, they are still learning lessons and making adjustments. This session was...
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.
