Two Chick-fil-A customers are suing the chain over its “deceptive and untruthful promises” of flat, low-cost meal delivery. The complaint alleges that, in addition to the delivery fees, usually $2.99 or $3.99, the chain “secretly marks up food prices for delivery...
Reef Kitchens, which went from a parking lot owner to a ghost kitchen operator, recently announced a partnership with 800 Degrees Woodfired Pizza to open 500 ghost kitchens for the brand over the next five years. The news comes amid a flurry of partnership...
Like restaurants, grocers are struggling to find a happy medium with third-party delivery providers as more of the North American grocery market moves online. While grocery stores encourage more profitable native ordering and customer pickup, new entrants are testing...
Buyk is the fourth rapid grocery delivery company to launch in New York City in the last 12 months. As the name suggests—pronounced bike—the company’s couriers will use bicycles to deliver groceries within 15 minutes or less and will employ the same dark-store model...
Tropical Smoothie Cafe is deploying Flybuy’s location-based technology to improve its curbside pickup business. According to Michael Lapid, chief information officer for the smoothie chain, the technology is active in 200 locations and it hopes to deploy the system...
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.