DoorDash CEO Tony Xu Unveils Delivery Robot and SmartScale
At the Dash Forward event at DoorDash’s headquarters in San Francisco, CEO and Co-founder Tony Xu pulled back the curtain on a new wave of tech, from robots to a redesigned app aimed at making delivery smarter, faster, and more personalized. “Our approach in each of...
Chick-fil-A To Open New Beverage Hub
Chick-fil-A is branching out from its chicken sandwiches and waffle fries with plans to debut a new beverage-focused concept. Dubbed Daybright, the standalone drink shop will open in Georgia later this fall. Unlike a typical Chick-fil-A restaurant, Daybright won’t...
Red Lobster Rolls Out AI-Powered Phone Ordering
Red Lobster is rolling out an AI-powered phone ordering agent to support its team members. Leveraging SoundHound, the seafood chain can now ensure that every phone call across locations is answered. The system can handle multiple calls simultaneously, place orders,...
Gopuff Rolls Out New Shopping Experience With Real-Time Updates
Gopuff is giving its website a major overhaul, adding features that let customers see more of what happens behind the scenes when they place an order. The new platform introduces live video from one of the company’s micro-fulfillment centers, real-time packing...
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.