Voice AI Surge Continues as More Restaurants Automate Ordering
The saga of fast-casuals increasingly adopting artificial intelligence continues. It seems almost daily, another restaurant is testing or implementing voice AI to take over phone and drive-thru orders. The reasoning remains consistent across the board, “to deal with...
Outstanding Operator: Chipotle
Chipotle is Food On Demand’s next Outstanding Operator. The fast-casual is being recognized for its innovation, consistently implementing new technologies and digital-forward formats to streamline operations. With over 3,300 restaurants today and no signs of slowing...
Uber Shutters Alcohol Delivery App Drizly
Uber is shutting down its alcohol delivery service Drizly, three years after the company acquired it for $1.1 billion. This comes as the company looks to consolidate its delivery offerings all under the Uber Eats brand, bringing more product selections within...
Chowly Buys Digital Marketing Provider Targetable
Delivery integration provider Chowly announced Thursday it has acquired Targetable, an automated digital marketing solutions provider. The move is part of a strategy to offer small and medium-sized businesses tools for digital channels and off-premises avenues to...
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.