by Laura Michaels | May 4, 2022 | News
During a panel May 4 at the Food On Demand Conference in Las Vegas, loyalty and customer engagement platform providers discuss the importance of creating offers that show restaurants know their guests. From left, Aaron Newton, chief product officer, Thanx; Charles...
by Laura Michaels | Nov 10, 2021 | News
Speaking on opening day of the Food On Demand Conference, Sam Nazarian, CEO of global food tech platform C3, says one of his goals is to have a complete ecosystem that helps facilitate direct communication with customers. C3 counts hundreds of “digital brand...
by Laura Michaels | Sep 9, 2020 | News, Third-Party Delivery
Native delivery has emerged as one of the biggest themes of the year, said Food On Demand Editor Tom Kaiser, as restaurant operators seek to improve the economics of delivery and maintain more control over the experience. “The economics of third-party delivery are...
by Laura Michaels | Sep 3, 2020 | Top Stories
Fifty restaurant brands in one kitchen. That’s the model The Local Culinary launched last year in Miami, which is now calling itself the first ghost kitchen franchise to hit the market. The company finalized its franchise disclosure document earlier this month and is...
by Laura Michaels | Sep 3, 2020 | News
About 18 months ago, Brinker International had something like 50 delivery partners across its 1,600-plus Chili’s and Maggiano’s locations, didn’t want to sign an exclusive deal with a third-party delivery service and didn’t even believe in the incrementality of...