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Why Virtual Restaurants Can’t Be an Afterthought

Why Virtual Restaurants Can’t Be an Afterthought

by Laura Michaels | May 12, 2022 | News, Top Stories

Remember when Pasqually’s Pizza & Wings drew the ire of some customers after it was discovered the virtual brand was really Chuck E. Cheese in disguise? Applebee’s, too, came under fire for the Neighborhood Wings menu it rolled out on Grubhub, but that reaction is...
Actionable, Real-time Data Is Key to Driving Restaurant Sales

Actionable, Real-time Data Is Key to Driving Restaurant Sales

by Laura Michaels | May 12, 2022 | Best Practices, News

The topic of the Food On Demand Conference panel was translating data into top line growth, but with so much information at their fingertips, the chief technology officers at Blaze Pizza, Jack in the Box and Freebirds World Burritos all agreed they need to first...
How Can Restaurants Win Repeat Customers? Create an Emotional Tie, Loyalty Experts Say

How Can Restaurants Win Repeat Customers? Create an Emotional Tie, Loyalty Experts Say

by Laura Michaels | May 4, 2022 | News

During a panel May 4 at the Food On Demand Conference in Las Vegas, loyalty and customer engagement platform providers discuss the importance of creating offers that show restaurants know their guests. From left, Aaron Newton, chief product officer, Thanx; Charles...
Real Estate Brings Virtual Brands to Life, Says C3’s Sam Nazarian at FODC

Real Estate Brings Virtual Brands to Life, Says C3’s Sam Nazarian at FODC

by Laura Michaels | Nov 10, 2021 | News

Speaking on opening day of the Food On Demand Conference, Sam Nazarian, CEO of global food tech platform C3, says one of his goals is to have a complete ecosystem that helps facilitate direct communication with customers. C3 counts hundreds of “digital brand...
Restaurant Delivery Programs Go Native

Restaurant Delivery Programs Go Native

by Laura Michaels | Sep 9, 2020 | News, Third-Party Delivery

Native delivery has emerged as one of the biggest themes of the year, said Food On Demand Editor Tom Kaiser, as restaurant operators seek to improve the economics of delivery and maintain more control over the experience. “The economics of third-party delivery are...
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