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How Can Restaurants Win Repeat Customers? Create an Emotional Tie, Loyalty Experts Say

How Can Restaurants Win Repeat Customers? Create an Emotional Tie, Loyalty Experts Say

by Laura Michaels | May 4, 2022 | News

During a panel May 4 at the Food On Demand Conference in Las Vegas, loyalty and customer engagement platform providers discuss the importance of creating offers that show restaurants know their guests. From left, Aaron Newton, chief product officer, Thanx; Charles...
Real Estate Brings Virtual Brands to Life, Says C3’s Sam Nazarian at FODC

Real Estate Brings Virtual Brands to Life, Says C3’s Sam Nazarian at FODC

by Laura Michaels | Nov 10, 2021 | News

Speaking on opening day of the Food On Demand Conference, Sam Nazarian, CEO of global food tech platform C3, says one of his goals is to have a complete ecosystem that helps facilitate direct communication with customers. C3 counts hundreds of “digital brand...
Restaurant Delivery Programs Go Native

Restaurant Delivery Programs Go Native

by Laura Michaels | Sep 9, 2020 | News, Third-Party Delivery

Native delivery has emerged as one of the biggest themes of the year, said Food On Demand Editor Tom Kaiser, as restaurant operators seek to improve the economics of delivery and maintain more control over the experience. “The economics of third-party delivery are...
The Local Culinary Launches as First Ghost Kitchen Franchise

The Local Culinary Launches as First Ghost Kitchen Franchise

by Laura Michaels | Sep 3, 2020 | Top Stories

Fifty restaurant brands in one kitchen. That’s the model The Local Culinary launched last year in Miami, which is now calling itself the first ghost kitchen franchise to hit the market. The company finalized its franchise disclosure document earlier this month and is...
Brinker, DoorDash Detail Strides in Delivery Partnership

Brinker, DoorDash Detail Strides in Delivery Partnership

by Laura Michaels | Sep 3, 2020 | News

About 18 months ago, Brinker International had something like 50 delivery partners across its 1,600-plus Chili’s and Maggiano’s locations, didn’t want to sign an exclusive deal with a third-party delivery service and didn’t even believe in the incrementality of...
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