by Laura Michaels | Feb 13, 2019 | Best Practices, News, Research
For Red Robin, the problem was its seasoned steak fries. As a signature item for the burger brand, it was imperative that the fries, along with the gourmet burgers and growing menu of entrees and sides, hold up in a container for 30 minutes if Red Robin was going to...
by Laura Michaels | Jan 28, 2019 | Automation, Research, Third-Party Delivery, Top Stories
Noting it’s the “first autonomous vehicle created from the ground up by an on-demand delivery company,” Postmates unveiled a robot dubbed “Serve,” which it calls a rover and plans to debut on the sidewalks of Los Angeles. That launch, the company points out,...
by Laura Michaels | Jan 9, 2019 | Best Practices, News, Research, Top Stories
The name itself piques interest: Viddl-It. Wayback Burgers’ new electric vehicle initiative, Viddl-It combines the on-site cooking of food trucks with on-demand delivery technology to ultimately bring consumers a better product. The desire to deliver a better...
by Laura Michaels | Nov 26, 2018 | Best Practices, Research, Third-Party Delivery, Top Stories
A quickly evolving food on demand landscape means delivery services and restaurants alike are grappling with challenges of technology integration, consumer preferences and shifts in how people eat. While there are a seemingly dizzying number of elements to consider,...
by Laura Michaels | Oct 12, 2018 | News, Research, Third-Party Delivery
There are only four tables inside a Fajita Pete’s. That’s not a setup that could work for a lot of restaurants, but when dine-in orders account for less than 10 percent of sales, a handful of seats is plenty. “We don’t just sell fajitas, we sell convenience,” says...