Beyond Reservations, Wisely Focuses on Lifetime Loyalty
Check sizes and traffic counts used to be the metrics du jour, but restaurants are shifting their attention to customer lifetime value that is unlocked by collecting and utilizing customer data that can guide everything from future menu decisions to where a brand...
Rich Products Partners with Nextbite on VR Pilot
Rich Products Corporation, a privately held multinational food products brand based in Buffalo, New York, partnered with Nextbite to launch a trio of virtual restaurant brands and is using its headquarters as a ghost kitchen facility to house them. With some crossover...
Food Rocket Bets Faster Groceries Can Topple Instacart, Amazon Fresh
If same-day shipping was the last, great frontier in ecommerce, getting those goods to customers within the hour or even just a half hour is becoming the next battleground for delivered groceries, convenience goods and retail items. Startups like San Francisco’s Food...
DoorDash Appoints a Chief Restaurant Advisor
Continuing its efforts to engage in open conversations with restaurant partners, DoorDash has appointed Stephanie Izard, chef and owner of Girl and the Goat, as its first chief restaurant advisor. She will work in an integrated advisory role for a period of one year,...
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.