by Tom Kaiser | Dec 16, 2020 | News, Third-Party Delivery
Before publishing his second long-form article on the future of restaurants and delivery, Thanx CEO Zach Goldstein had become one of the most visible thought leaders in the space. One year after his “The Four Horsemen of the Delivery Apocalypse” lit up industry...
by Tom Kaiser | Dec 16, 2020 | Best Practices, COVID-19, News, Top Stories
Reinventing a multi-unit restaurant chain before the pandemic struck is like pulling the osso bucco out of the oven just as your dinner party guests announce they’re vegetarians. Such was the situation for countless brands this past spring, including The Greene...
by Tom Kaiser | Dec 10, 2020 | Best Practices, News
While it might seem a bit counterproductive for restaurant operators to ask for even more guest feedback, given all the vitriol on Google and TripAdvisor listings, hearing whether guests are happy with their meals is even more important and elusive now that so many...
by Tom Kaiser | Dec 10, 2020 | News, Third-Party Delivery
DoorDash announced the winners of the winterization grants provided through its Main Street Strong effort. These grants are the first to be provided through the winterization program, which allocated $5,000 grants to 360 restaurants in Chicago, Denver, New York City,...
by Tom Kaiser | Dec 10, 2020 | News
Subway has teamed up with ezCater to launch a new online catering platform that will allow guests, particularly businesses, to make large orders for any occasion through participating Subway locations in the United States. This partnership is a big deal for ezCater,...