Tattle, Thanx Collaborate on Guest Feedback Integration
Two of the biggest names in the customer experience and retention categories—Tattle and Thanx—have teamed up through a new partnership that will make it easier for restaurants to issue rewards, recover guests and communicate with customers based on their individual...
Uber to Sell Stakes in Yandex Ventures
Uber is set to sell its ownership stake in a handful of joint ventures with Russian Internet giant Yandex. According to a release from Yandex, Uber’s board approved the sale of shares in Yandex.Eats, Yandex.Lavka and Yandex.Delivery. Uber is set to sell...
Q&A: El Pollo Loco’s Drone Test
El Pollo Loco is set to be the first quick-service restaurant to test drone delivery in the U.S. The “LA Mex” brand will test the capabilities in 10 Southern California locations. It’s partnered with drone operator Flytrex to do the flying, which...
Alphabet’s Drone Division, Wing, Hits 100K Delivery Milestone
Wing, Alphabet’s drone subsidiary, surpassed the 100,000-customer delivery mark in recent days, following years of test deliveries—many of which have taken place in Logan, Australia, billed as the drone delivery capital of the world. Announced in a recent blog post,...
Automated Pizza, Salads Creep Closer to Mainstream
In a flurry of robotic restaurant news, the potential for pizza or salads made by robots is creeping closer to Main Street. Automated pizza-making company Picnic just announced its devices are now available for commercial use. Piestro, another robotic pizza-making...
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.