Why Off-Premises Reconciliation is Suddenly Such a Big Deal
Reconciliation is not exactly a sexy topic, but as delivery continues to grow and new channels continue to emerge, it has become a major headache for operators. The accounting process of ensuring two sets of financial data match comes up all over business, but...
Chick-fil-A Testing Autonomous Delivery in Austin
As one of the primary restaurant trendsetters, Chick-fil-A is testing autonomous delivery with Refraction AI at two restaurants in Austin, Texas, is certainly headline-generating news. Through the partnership, a fleet of self-driving robots in downtown Austin are...
Wing Zone Commits to Major Robotics Partnership
Miso Robotics’ Flippy will be making a lot of wings under a new partnership with Wing Zone. The Atlanta-based, 61-location wing purveyor announced it would make the latest version of the robot “a part of the chain’s standard build for all future restaurant...
Deliverect Marketplace Helps Operators Find their Ideal Virtual Brand
A new marketplace of virtual brands from Deliverect aims to make finding the ideal virtual concept as easy for operators as finding the right lightbulb at Home Depot. Virtual brands are one of the few megatrends in the restaurant space right now. The ideal setup is...
Bringing Hybrid, Native Delivery Options into Focus
As more options proliferate, a growing number of restaurants are employing hybrid and native delivery options to tailor their off-premises strategy to their unique circumstances. This digitization of the delivery process was explored by restaurant and technology...
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.