New ClusterTruck Model: Smaller, More Automated
Ghost kitchen operator ClusterTruck has a new model designed to help the company fill in existing markets and quickly scale new ones. ClusterTruck has been operating since 2016, founded on the principle of vertical integration. It controls the order platform, the...
Checkers, Presto Embark on Major AI Voice Rollout
AI voice ordering is rolling out in a big way under a new partnership between the fast-food giant Checkers and tech partner Presto. The pair announced a plan to roll out an automated voice ordering assistant to all of the fast-food giant’s 267 company-operated...
Olo CEO Noah Glass: Three Predictions for 2022
Olo CEO Noah Glass shared his three top predictions for 2022 as the company embarks on its first full year as a public company. Aside from going public, Glass and Olo (NYSE: OLO) had a pretty good year as one of the go-to enterprise solutions for omnichannel...
Andrew Chen Examines the ‘Cold Start Problem’ for Platforms like Uber, Snackpass
How a smart idea gets initial traction is one of the most important moments in any business. It’s a confusing, inventive, fascinating period, and one Andrew Chen spends a lot of time thinking about. Chen is a partner at the exceptionally busy and successful...
Sitka Salmon Shares on Building Sustainable Delivery Memberships
Delivering regular shipments of fresh, wild-caught fish from Alaskan coast to U.S. consumers is a fundamentally different challenge than restaurant delivery. No matter the complexity, the business that has exploded in popularity since the start of the pandemic as...
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.