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Subway Leaning Harder on Third-Party Delivery, Discounted Promotions

Subway Leaning Harder on Third-Party Delivery, Discounted Promotions

by Tom Kaiser | Jun 11, 2020 | COVID-19, News, Research

With fewer drive-thrus than some of its prime competitors, Subway has leaned hard on a third-party delivery strategy that is helping the mega-brand—with $16.2 billion in annual systemwide sales—post weekly sales gains after a year’s worth of work to roll out and...
McKinsey Restaurant Report Offers Grim Reality, Some Ideas

McKinsey Restaurant Report Offers Grim Reality, Some Ideas

by Nicholas Upton | May 28, 2020 | Best Practices, COVID-19, Research

McKinsey put out a report advising the restaurant industry how it might survive or thrive in the “next normal.” Noting that the pandemic has most severely impacted restaurants in urban areas, the authors outlined nine possible scenarios for the restaurant sector’s...
Survey: Attitudes Shift toward Health; Preferences toward Carryout

Survey: Attitudes Shift toward Health; Preferences toward Carryout

by Nicholas Upton | May 28, 2020 | Best Practices, COVID-19, Research

In a recent survey, consumers shared their attitudes and perceptions of delivery. In some ways, it has shifted as more people utilize third-party delivery and off-premises in general, but a lot of pre-pandemic attitudes remain the same. In a survey of more than 1,000...
Delivery Aggregator, MealMe, Aims to Deliver Home-Cooked Meals

Delivery Aggregator, MealMe, Aims to Deliver Home-Cooked Meals

by Tom Kaiser | May 28, 2020 | COVID-19, News

The delivery industry isn’t lacking for youthful energy and big ideas. MealMe, a new and still-evolving service from a pair of recent college grads, combines an aggregator function to help consumers price compare delivery options from local restaurants with the...
Delivery Study: Consumers Willing to Pay More to Order Direct

Delivery Study: Consumers Willing to Pay More to Order Direct

by fodnews | May 28, 2020 | COVID-19, News, Research

A new study of U.S. consumers shows an increased willingness to pay more to order delivered meals directly from restaurants versus third-party apps, possibly signaling heightened awareness of delivery economics in the eyes of the average consumer. Simon-Kucher&...
DoorDash Announces “Main Street Strong” Campaign

DoorDash Announces “Main Street Strong” Campaign

by Tom Kaiser | May 28, 2020 | COVID-19, News

In an effort to help restaurants navigate the recovery phase of the pandemic, DoorDash announced a new “Main Street Strong” initiative that includes new products, programs and policies to help restaurants survive and grow their businesses. That assistance includes...
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