Chick-fil-A Settles $4.4M Lawsuit as Customers Demand Delivery Price Transparency
Chick-fil-A recently settled a $4.4 million class action lawsuit alleging the company advertised low-cost delivery of its food but “secretly” upped prices for delivery orders. The suit, filed by customers in a Georgia federal court, claimed the chicken chain promoted...
Domino’s CTO on Microsoft AI Partnership, Future of Autonomous Delivery
As artificial intelligence (AI) rapidly seeps into the restaurant industry, pizza giant Domino’s is one of the latest to test out new operational technologies. Via an ongoing partnership with Microsoft, Domino’s will utilize Microsoft Cloud and Azure OpenAI to...
Deadline Approaches for Grubhub + Chicago Hatchery Pitch Competition for F&B Entrepreneurs
The deadline for restaurant entrepreneurs to apply to Grubhub and The Hatchery Chicago’s Private Kitchen Pitch Competition is approaching. This is part of a $300,000 partnership between Grubhub and the Hatchery, a nonprofit incubator dedicated to fostering successful...
C3 Brings its Virtual Brands onto Private Jets
Virtual brand provider C3, which recently acquired Nextbite, is making good on its founder’s promise to bring its portfolio of virtual brands to provide jets through a new partnership with Xo that bills itself as the world’s premier private aviation network. The...
Uber Eats Debuts Multi-Store Ordering
After testing out convenience store-only bundling that made it possible to add items from a second merchant after checkout, Uber Eats has introduced multi-store ordering that allows consumers to order from two restaurants, C-stores or liquor stores at the same time...
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.