by Bernadette Heier | Jul 12, 2023 | News
Artificial intelligence continues to enter the restaurant industry from several angles, whether it’s automating back- and front-of-house services, marketing, or providing data-based predictions for inventory and staffing—to name just a few. Now, a Dallas-based...
by Tom Kaiser | Jul 12, 2023 | News, Third-Party Delivery, Top Stories
After years of holding out while Papa John’s and Pizza Hut jumped into third-party delivery, Domino’s—the world’s largest pizza company—has signed a deal allowing U.S. customers to order its products through the Uber Eats and Postmates apps. Uber Eats will be the...
by Tom Kaiser | Jul 12, 2023 | News
Armed with a wing-heavy menu that’s well suited to delivery, Buffalo Wild Wings has opened its latest Go-branded location in Shawnee, Kansas, the Inspire Brands-owned restaurant’s takeout- and delivery-focused model. Inspire said the location opened this week, on...
by Tom Kaiser | Jul 11, 2023 | News, Top Stories
Stefania Mallett, co-founder and CEO of ezCater, is stepping down and turning over the top spot to Ashwin Raj, an experienced e-commerce leader and rideshare vet who was previously executive vice president, head of rideshare at Lyft and, before that, director of...
by Tom Kaiser | Jul 10, 2023 | News, Retail & Services
Restaurant customers will soon have a new way to share feedback about their latest dining experience with a new Call-to-Text feature from Ovation, a real-time guest feedback platform for restaurants. Call-to-Text automatically answers calls placed to restaurants,...
by Bernadette Heier | Jul 7, 2023 | News, Third-Party Delivery
Three of the largest delivery companies sued New York City Thursday to block a rule that would set a near $18 minimum wage for delivery workers, arguing the move would negatively impact the restaurant delivery market. DoorDash and Grubhub filed a suit jointly while...