AI Is Not Just For Drive-Thru. It Can Also Help With Front-of-House.
It’s really not a big deal anymore to putter through a drive-thru and communicate with a human-sounding AI voice. It’s becoming normal. Also becoming normalized are that many operators are finding AI valuable in providing accuracy in order-taking. But what’s...
Olo to be Acquired by Thoma Bravo in $2B All-Cash Deal
In a major move in restaurant tech, Olo will be acquired by Thoma Bravo in a $2 billion cash deal. Olo says this will support growth and product expansion for the over 750 restaurant brands it currently works with. Founded in 2005, Olo has grown into a widely used...
Atlanta Residents May Have Their Next Meal Delivered by a Robot
Serve Robotics has expanded its sidewalk robotic delivery service to parts of Atlanta, including Midtown, Old Fourth Ward, and Downtown, now serving more than 50,000 residents. The autonomous robots are integrated into the Uber Eats app, and customers can choose...
DoorDash Expands Drone Deliveries in Dallas Area
More restaurant drone deliveries are hitting the skies in the Dallas-Fort Worth metroplex. DoorDash announced a partnership with Flytrex to begin service in parts of Little Elm and Frisco. Customers can order from dozens of local and national restaurants, from Papa...
Point B Launches a Tech Innovation Center For Operators
If the shortest path between two points is a straight line, the shortest path to a smart tech play might mean a trip to Point B Restaurant Technology Innovation Center in Chicago. Walk into the center and you will find a Wonka-like facility, which is decked out with...
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.