by Tom Kaiser | Jun 10, 2021 | Finance, News, Top Stories
Check sizes and traffic counts used to be the metrics du jour, but restaurants are shifting their attention to customer lifetime value that is unlocked by collecting and utilizing customer data that can guide everything from future menu decisions to where a brand...
by Emili Raeder | Jun 10, 2021 | Best Practices, News, Third-Party Delivery
At first glance, it might appear Star Naidu is launching her Khana Americana restaurant backwards. The first-time restaurateur skipped the brick-and-mortar model and started her Indian-American concept as a ghost kitchen, opening it in Atlanta’s upper Westside....
by Emili Raeder | Jun 10, 2021 | Briefs, News
Yum Brands, the parent company of KFC, Pizza Hut, Taco Bell and WingStreet, is acquiring Dragontail Systems, a provider of high-tech kitchen equipment to help restaurants manage kitchen flow, control food quality, and seamlessly control the delivery process. The...
by Tom Kaiser | Jun 10, 2021 | Briefs, News
Rich Products Corporation, a privately held multinational food products brand based in Buffalo, New York, partnered with Nextbite to launch a trio of virtual restaurant brands and is using its headquarters as a ghost kitchen facility to house them. With some crossover...
by Nicholas Upton | Jun 9, 2021 | Finance, News
A year after entering a merger plan with Just Eat Takewaway.com, Grubhub is defending itself against a handful of shareholder lawsuits. In all, 14 lawsuits have hit the courts alleging various issues in the merger agreement. One suit alleges the company violated key...
by Nicholas Upton | Jun 9, 2021 | Best Practices, News
Starting a virtual concept can be somewhat daunting. Especially as the restaurant industry reopens, it’s yet another complex thing to worry about along with everything else. Three savvy virtual restaurant experts offered three key things to think about, as they...