How Franklin Junction is Redefining Ghost Kitchens Amidst Industry Challenges
Ghost kitchens flourished during the pandemic as they capitalized on the increased demand for doorstep delivery when restaurants had to shutter dining rooms. Major national chains such as Wendy’s, Burger King, Popeyes, and Chick-fil-A enthusiastically embraced the...
Uber Acquires Taiwan’s Foodpanda Delivery Biz for $950 Million
Uber Eats has eyes set on growth overseas, announcing last week that it’s scooping up Delivery Hero’s Foodpanda business in Taiwan for $950 million in cash. The move comes as Uber looks to expand delivery in the Asian-market region. The two companies have also entered...
Eavesdropping at the National Restaurant Association Show
To get to the action at the National Restaurant Association (NRA) Show, you take an escalator to the third floor of the South Building at McCormick Place Convention Center in Chicago. Entering the floor feels like entering Willy Wonka’s Chocolate Factory. It’s a world...
Voice AI Steals the Spotlight at National Restaurant Association Show
As I wandered through the technology-packed aisles of the National Restaurant Association food show last weekend, one standout star stole the spotlight among hundreds of vendors: sleek display screens sporting AI-powered voice ordering. Amid rising labor costs and...
Generative AI is Changing the Game in Running Restaurants
The term generative artificial intelligence, or Gen AI, covers a lot of ground because of all the capabilities it provides to companies across many industries, including restaurants. To help break down what those capabilities are, and explain what Gen AI actually is,...
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.