Chipotle Hones in On Back-Of-House Automation and Catering
Chipotle is not shy about innovation and is leaning further into automation and tech. During its most recent earnings call, CEO Scott Boatwright touched on the company’s strategy to boost productivity behind the counter. “Sometimes restaurants get behind in the...
Pizza Night Just Got Smarter as Robots Deliver for Little Caesars
Your next Little Caesars pizza may roll to your doorstep via robot. The chain just announced a partnership with Serve Robotics to begin robotic deliveries in the Los Angeles area. “Seeing a Serve robot at your door will soon become as much of a weekly tradition as...
VoicePlug Has AI Ordering Tech That Mimics Consumers And Drives Efficiency
If imitation is the sincerest form of flattery, VoicePlug offers one sincere ordering capability. VoicePlug, a provider of AI-powered voice solutions, has a feature in which the pace of a consumer’s order is mimicked by the AI. “When we work with a brand, we create a...
3Natives Rebrands and Finds Growth With New Menu Items and Digital Tactics
In July, 3Natives Acai and Juicery changed its name to 3Natives Acai Café. It did this to reflect that it has expanded from juices and smoothies to acai bowls and wraps. That’s news enough. But the real revelation may be what it’s doing underneath. “One of the biggest...
Red Lobster Emerges From Bankruptcy And Does A Tech Overhaul
After hitting choppy waters, Red Lobster has done significant changes in an effort to revive the brand. The seafood chain filed for bankruptcy in May 2024. It emerged in September, after its reorganization plan was approved, including its acquisition by RL Investor...
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.