As restaurateurs around the world are grappling with high inflation rates, labor shortages, and economic uncertainty, technology seems to be key in addressing macroeconomic conditions, according to the 2022 Global State of the Hospitality Industry survey by...
Food delivery growth in Southeast Asia appears to be normalizing to pre-pandemic levels, after two years of supercharged growth from the pandemic. Online food delivery spending rose 5 percent to $16.3 billion in 2022, according to a report by venture builder Momentum...
A new consumer survey from Deliverect, a delivery order integration provider, shows that interest in delivery and takeout is still increasing. Data collected during early August showed that 42 percent of U.S. adults are ordering delivery three times a week, which is a...
In a recent survey from Presto, drive-thru customers like the influx of automation and they want more. Presto, a digital services provider known recently for AI-voice technology, announced the findings of a biannual survey that showed a strong desire for more...
In a new collection of guest sentiment data from the feedback platform Tattle, the customer is not all that happy and off-premises experiences especially could have been better. Overall, sentiment since January 2021 has declined across the board. Dine-in, takeout and...
The lower the tip, the less chance a delivery driver will pick up your food. Paytronix dug into how tips affect delivery acceptance rates. In a report titled “No Tip, No Trip: How Brands Can Preserve Revenue by Ensuring That Delivery Drivers Are Tipped Their Fair...
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.