Survey: Drive-Thru Customers Want More Automation
In a recent survey from Presto, drive-thru customers like the influx of automation and they want more. Presto, a digital services provider known recently for AI-voice technology, announced the findings of a biannual survey that showed a strong desire for more...
Guest Sentiment Shows Off-Premises Dip
In a new collection of guest sentiment data from the feedback platform Tattle, the customer is not all that happy and off-premises experiences especially could have been better. Overall, sentiment since January 2021 has declined across the board. Dine-in, takeout and...
Paytronix Data Illuminates ‘No Tip, No Trip’ Mantra Among Drivers
The lower the tip, the less chance a delivery driver will pick up your food. Paytronix dug into how tips affect delivery acceptance rates. In a report titled “No Tip, No Trip: How Brands Can Preserve Revenue by Ensuring That Delivery Drivers Are Tipped Their Fair...
Toast Report Shows Delivery, Takeout Declined 7 Percent YOY
As Toast aggregate sales data shows restaurant sales growth in all regions of the U.S., the latest Restaurant Trends Report shows that on-premises dining sales were up 46 percent during the first quarter of 2022 compared to the first quarter of 2021, while takeout and...
DoorDash Report Shows Delivery Volumes Staying Strong
DoorDash’s second-annual Restaurant Online Ordering Trends Report shows that volumes are staying strong at the largest U.S. third-party delivery provider. According to the report, 83 percent of consumers are ordering delivery as much or more than they did last year,...
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