Uber Adds Parcel Delivery, Person-to-Person Courier Service
Uber has added a pair of new services, Uber Direct and Uber Connect, that leverage the largest network of gig drivers in the world who suddenly have a lot less driving to do. As the COVID-19 pandemic encroached into the U.S., Uber ridership tanked. In the dense urban...
Pandemic Not Yet Boosting Third-Party Delivery Providers
According to daily average user data compiled by the research advisors at Gordon Haskett, the COVID-19 crisis is not lifting sales for third-party restaurant delivery providers. Acknowledging that we’re still in “early innings,” the firm’s research pointed to daily...
Two Great Experiences: Delivered Booze, Restaurant/Market Curbside
Having stocked up on groceries earlier than most, the Kaiser household is getting tired of diving into the pantry and chest freezer for each meal. To keep the liquor flowing, refill our stock of baking essentials and bring in a pair of family-style meals for the week,...
DoorDash Pulls Heartstrings in ‘Open For Delivery’ Campaign
We’re all in this together, that’s the dominant message from DoorDash’s new marketing campaign dubbed “Open for Delivery.” Demonstrating the power of a national brand with national marketing power to help independent restaurant partners in particular, the company...
Restaurant Expert Q&A: COVID-19 Bigger than Great Recession
Ryan Palmer is a Minneapolis-based attorney and partner at Lathrop GPM (formerly Gray Plant Mooty) who is a long-standing expert on independent and franchised restaurant operations. He is the chair of his firm’s restaurant, food and hospitality group. Food On Demand...
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.
