by Nicholas Upton | Sep 27, 2019 | News, Third-Party Delivery, Top Stories
DoorDash is alerting customers about a massive data breach that occurred back in May. In all, the data of 4.9 million customers, drivers and merchants was exposed in the breach. There was a lot of information released, but aside driver’s license numbers for drivers;...
by Nicholas Upton | Sep 26, 2019 | Briefs, News, Third-Party Delivery
Editor’s note: Say2eat is now known as Sauce. The idea of ordering food via social media is gaining more and more traction as messaging platforms gobble up our lives. Huge numbers of consumers live their life on some messaging app or another, be it Slack,...
by Tom Kaiser | Sep 18, 2019 | Third-Party Delivery, Top Stories
As the corporate guy in charge of marketing, field operations and off-premises at Moe’s Southwest Grill, Tad Low’s job includes threading the needle between customer expectations, franchisee pain points and a fast-changing delivery environment that shines a spotlight...
by Nicholas Upton | Sep 18, 2019 | Research, Third-Party Delivery
Meals 4 Six-Inch Heels is not your typical food-delivery startup. For one, the founder isn’t a young, white dude pounding out code in a Bay Area WeWork. Founder Nikeisah Newton is a black, gay and social-justice minded chef living and working in Portland. And her...
by Tom Kaiser | Sep 18, 2019 | News, Third-Party Delivery
The vast majority of U.S. restaurant customers have yet to try at-home delivery, but major TV spots in recent months have helped raise awareness and bring the later-adopters into the fold. The latest is Louisiana-based Waitr, which is launching a fall TV ad campaign...
by Tom Kaiser | Sep 13, 2019 | Best Practices, Third-Party Delivery
After acquiring Mr. Delivery earlier this summer, Delivery.com sees this as the start of a metamorphosis that will result in the New York-based marketplace becoming a much larger player in the restaurant delivery world before diving deeper into alcohol, grocery and...