by Tom Kaiser | Jan 7, 2021 | News, Third-Party Delivery, Top Stories
As the outspoken CEO of a tech company trying to break restaurant dependency on third-party delivery services, Nabeel Alamgir of Lunchbox is more of a happy warrior than an angry naysayer. Even in saying “the bad guys are winning” when talking about the largest...
by Tom Kaiser | Dec 16, 2020 | Best Practices, COVID-19, News, Top Stories
Reinventing a multi-unit restaurant chain before the pandemic struck is like pulling the osso bucco out of the oven just as your dinner party guests announce they’re vegetarians. Such was the situation for countless brands this past spring, including The Greene...
by Nicholas Upton | Dec 9, 2020 | News, Third-Party Delivery, Top Stories
The folks behind Aloha Poke, a Hawaiian-themed poke restaurant based in Chicago, see ghost kitchens as a way to seed new markets. CEO Chris Birkinshaw said it’s a natural fit for the restaurant, which has a relatively simple model and does a lot of off-premises...
by Tom Kaiser | Dec 1, 2020 | News, Third-Party Delivery, Top Stories
As giant DoorDash finalizes its plans to go public, Uber announced it has officially completed its acquisition of Postmates, perennially the fourth-largest U.S.-based third-party delivery provider. According to October market share stats from Second Measure, a...
by Nicholas Upton | Nov 19, 2020 | Best Practices, News, Top Stories
When Chipotle’s first digital-only restaurant opened last week in Highland Falls, New York, it became the first of what will certainly be many. In a lot of ways, the restaurant is the culmination of a huge amount of work to reformat the restaurant with a focus...
by Tom Kaiser | Nov 19, 2020 | News, Third-Party Delivery, Top Stories
As the “big four” delivery brands contract to the “big three,” a vanishingly small number of regional players are thriving below the radar. Started in a dorm room 10 years ago, Madison, Wisconsin-based EatStreet has raked in $50 million in investment funds, which...